About
JC Commercial is a South Australian commercial cleaning company. We write down what gets cleaned, we do it, and every visit leaves a record you can read.
I saw too many businesses putting up with inconsistent cleaning and a different cleaner every month. Details got missed, nobody said so, and the client was left checking whether the work had been done.
So we built JC around three things: a scope in writing, a system that runs the same way every visit, and proof after every clean.
Every area, task and frequency is listed before the first visit. It's what we're measured against, and it's what you check us against.
Time-stamped in and out, tasks ticked as they're done, photos of the areas that matter. You don't have to ask whether the clean happened.
When your hours, your fit-out or your foot traffic change, the scope changes first and the price follows. Never the other way round.
People
Chief executive
Started JC to fix what kept going wrong with commercial cleaning: missed details, no proof, and clients left checking the work themselves.
Co-founder and director
Looks after finance, client relationships and growth. More than six years running cleaning businesses.
Operations
Over thirty years across hotels, venues, government contracts and national operations, including time as a general manager and business owner.
Customer service manager
Looks after clients day to day: questions, changes to the scope, and anything flagged in a visit record.
Business development
Came from risk management, private investment and mergers and acquisitions. Works on client partnerships and new sites.
Accounts
Runs reporting, budgeting and client billing, and answers the billing questions.
In and out
Time-stamped on arrival and when the visit closes.
Ticked
Each area marked done against the scope you signed off.
Photographed
The areas that matter, finished. Faults flagged with a photo.
A fifteen-minute walk through your site, a written scope, and a price for exactly that scope.